Athenahealth incident

athenaOne database routine maintenance: September 28 at 1 a.m. ET

Resolved after 4 days 9 hours, on September 21, 2026.

monitoring Sep 28, 2026, 05:00 AM UTC

We’ll perform routine maintenance on your athenaOne database on September 28, from 1–6 a.m. ET. During this time, you may experience brief interruptions. You’ll still have access to the rest of athenaOne and its functions. If you experience issues outside the maintenance window, please create a case by navigating in athenaOne to Support > Success Community > Contact Client Support Center.

Started: Sep 21, 2026, 11:43 AM UTC
Resolved: Sep 25, 2026, 09:08 PM UTC
Duration: 4d 9h
Detected by Pingoru: Sep 21, 2026, 11:43 AM UTC

Update timeline

monitoring Sep 28, 2026, 05:00 AM UTC

We’ll perform routine maintenance on your athenaOne database on September 28, from 1–6 a.m. ET. During this time, you may experience brief interruptions. You’ll still have access to the rest of athenaOne and its functions. If you experience issues outside the maintenance window, please create a case by navigating in athenaOne to Support > Success Community > Contact Client Support Center.

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