Athenahealth incident

athenaOne database routine maintenance: September 24 at 1 a.m. ET

Resolved after 4 days 1 hour, on September 17, 2026.

monitoring Sep 24, 2026, 05:00 AM UTC

We’ll perform routine maintenance on athenaOne database on September 24, from 1–6 a.m. ET. During this time, you may experience brief interruptions. You’ll still have access to the rest of athenaOne and its functions. If you experience issues outside the maintenance window, please create a case by navigating in athenaOne to Support > Success Community > Contact Client Support Center.

Started: Sep 17, 2026, 10:27 AM UTC
Resolved: Sep 21, 2026, 11:35 AM UTC
Duration: 4d 1h
Detected by Pingoru: Sep 17, 2026, 10:27 AM UTC

Update timeline

monitoring Sep 24, 2026, 05:00 AM UTC

We’ll perform routine maintenance on athenaOne database on September 24, from 1–6 a.m. ET. During this time, you may experience brief interruptions. You’ll still have access to the rest of athenaOne and its functions. If you experience issues outside the maintenance window, please create a case by navigating in athenaOne to Support > Success Community > Contact Client Support Center.

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