Aryeo had 10 outages in the last 2 years totaling 98h 7m of downtime — averaging 0.4 incidents per month.
There were 10 Aryeo outages since November 7, 2025 totaling 98h 7m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are investigating the issue.
We have identified the issue and are performing a rollback.
We have fixed the issue and are monitoring for any regressions.
The issue is now resolved.
We are investigating reports that calendar appointments are not loading in the Aryeo Go application. The root issue has been identified and we are working on a fix.
We are deploying a fix that resolves the issue.
We have deployed a fix that resolves the issue.
We have identified the root cause of slow, and sometimes unsuccessful, requests that began around 11:00 AM EST. The engineering team is engaged and has implemented a fix to remediate the issue. Additional updates will be provided as they become available.
We are observing an increase in failed responses and are continuing to investigate.
The issue is now resolved. We will follow up with additional details about the root cause.
We are investigating an issue affecting multiple Aryeo services. Customers may be unable to access certain features or may experience degraded performance. We understand the disruption this may cause and are actively working to resolve the issue. Further updates will be shared as they become available.
We have identified the root cause of the widespread service disruption affecting Aryeo. Mitigation efforts are underway, and our engineering team is working to restore services as quickly and safely as possible. We will share additional updates as we make further progress.
Services have been restored following the earlier disruption. We are continuing to monitor closely to ensure stability and confirm full recovery. Thank you for your patience while we worked to resolve this issue.
The widespread service disruption affecting Aryeo has been resolved. Services have returned to normal operation. We appreciate your patience and understanding as our team worked to address the issue.
We have received escalating reports of email deliverability issues. We are investigating the reported issue and will provide further updates as they become available.
New email deliveries after 10:39am ET are delayed. We are working with our email provider to process the notifications.
Delivery of new emails has been restored. We are working to ensure emails triggered between 10:39am-12:21pm ET are properly delivered.
All emails sent this morning that experienced delayed delivery have been properly delivered. We are continuing to monitor performance, but all systems are operational.
We have received reports from customers that they are unable to upload files. After consulting with our third-party provider, they confirmed that they are aware of the issue and are taking steps to resolve it. We will provide further updates as they become available.
Our third-party vendor has informed us that uploads are now functioning with degraded performance while they continue to resolve the issue.
We have received communication from our third party vendor that the upload issue is now resolved.
We have received escalating reports of email deliverability issues. We are investigating the reported issue and will provide further updates as they become available.
We have identified the issue and are working to remediate it. We will provide further updates as they become available.
Delivery has been restored for emails sent after 2025-12-07 at 1:20 PM EST. We are working to ensure delivery of emails impacted by this incident that were sent before this cutoff and will provide additional updates as they become available.
Delivery of email notifications sent after 6:30 PM EST may be delayed. We are currently working to restore delivery performance and will provide updates as they become available.
Email notification delivery is operational. Delayed email notifications have been sent. This issue is now resolved.
We have received reports of users encountering a "request was throttled" error message when uploading media to listings. We have engaged our third-party vendor to assist with resolving the issue and will provide updates as they become available.
We are continuing to investigate this issue in partnership with our third-party vendor. We will provide additional updates as they become available.
Last night, in partnership with our third-party vendor, we identified that the "request was throttled" errors were the result of a sustained rate limit breach due to increased upload volumes following the US holiday weekend. We will continue monitoring upload volumes today and provide further status updates as necessary. Additionally, we are working with our third-party vendor to permanently increase the rate limit to prevent upload service outages during peak upload volumes.
In partnership with our third-party vendor, we have permanently increased the file upload rate limit allocated to Aryeo by 650%. This increased rate limit is the maximum value that can be assigned and should prevent a similar upload service outage during peak upload volumes.
Cloudflare is experiencing a global networking outage that has resulted in service degradation across the internet. As Aryeo uses Cloudflare for DDOS protection, access to the application may be impacted. We are monitoring the situation and will provide updates as they become available. https://www.cloudflarestatus.com/
Cloudflare is continuing to recover from the outage. We have observed that web requests resulting in a server error have significantly decreased from their peak, but have not returned to pre-incident levels. We will continue to monitor and provide updates as they become available.
Cloudflare has reported that the outage has been resolved. We have observed web requests resulting in a server error returning to pre-incident levels. We will continue to monitor and provide updates as they become available. Assuming this trend continues and there are no further issues over the next 30 minutes, we will resolve this incident.
The Cloudflare outage has been resolved. We are no longer observing elevated numbers of web requests resulting in a server error. This incident is resolved.
Aryeo has recovered from a several-hour delay in the processing of asynchronous workloads. During this time, features such as scheduled listing delivery and calendar syncing were affected. Following the engineering team's remediation, the root cause has been identified, and the application has returned to normal behavior.