Aryeo incident
Email notification delivery is operational. Delayed email notifications have been sent. This issue is now resolved.
Aryeo experienced a minor incident on December 7, 2025 affecting Notifications, lasting 14h 36m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 07, 2025, 02:38 PM UTC
We have received escalating reports of email deliverability issues. We are investigating the reported issue and will provide further updates as they become available.
- identified Dec 07, 2025, 04:26 PM UTC
We have identified the issue and are working to remediate it. We will provide further updates as they become available.
- monitoring Dec 07, 2025, 07:59 PM UTC
Delivery has been restored for emails sent after 2025-12-07 at 1:20 PM EST. We are working to ensure delivery of emails impacted by this incident that were sent before this cutoff and will provide additional updates as they become available.
- monitoring Dec 07, 2025, 11:50 PM UTC
Delivery of email notifications sent after 6:30 PM EST may be delayed. We are currently working to restore delivery performance and will provide updates as they become available.
- resolved Dec 08, 2025, 05:15 AM UTC
Email notification delivery is operational. Delayed email notifications have been sent. This issue is now resolved.