Aryeo incident

The Cloudflare outage has been resolved. We are no longer observing elevated numbers of web requests resulting in a server error. This incident is resolved.

Minor Resolved

Aryeo experienced a minor incident on November 18, 2025 affecting Web Client (Admin) and Web Client (Customer) and 1 more component, lasting 4h 4m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 01:27 PM UTC
Resolved
Nov 18, 2025, 05:31 PM UTC
Duration
4h 4m
Detected by Pingoru
Nov 18, 2025, 01:27 PM UTC

Affected components

Web Client (Admin)Web Client (Customer)Mobile Client (Admin)Mobile Client (Customer)APIsWebhooks

Update timeline

  1. identified Nov 18, 2025, 01:27 PM UTC

    Cloudflare is experiencing a global networking outage that has resulted in service degradation across the internet. As Aryeo uses Cloudflare for DDOS protection, access to the application may be impacted. We are monitoring the situation and will provide updates as they become available. https://www.cloudflarestatus.com/

  2. monitoring Nov 18, 2025, 02:07 PM UTC

    Cloudflare is continuing to recover from the outage. We have observed that web requests resulting in a server error have significantly decreased from their peak, but have not returned to pre-incident levels. We will continue to monitor and provide updates as they become available.

  3. monitoring Nov 18, 2025, 03:04 PM UTC

    Cloudflare has reported that the outage has been resolved. We have observed web requests resulting in a server error returning to pre-incident levels. We will continue to monitor and provide updates as they become available. Assuming this trend continues and there are no further issues over the next 30 minutes, we will resolve this incident.

  4. resolved Nov 18, 2025, 05:31 PM UTC

    The Cloudflare outage has been resolved. We are no longer observing elevated numbers of web requests resulting in a server error. This incident is resolved.