Aryeo incident

The widespread service disruption affecting Aryeo has been resolved. Services have returned to normal operation. We appreciate your patience and understanding as our team worked to address the issue.

Minor Resolved
Started
Mar 05, 2026, 09:54 PM UTC
Resolved
Mar 05, 2026, 10:52 PM UTC
Duration
58m
Detected by Pingoru
Mar 05, 2026, 09:54 PM UTC

Affected components

Web Client (Admin)Web Client (Customer)Mobile Client (Admin)Mobile Client (Customer)APIsWebhooksAWSMedia Upload & Download ServicesCalendar Syncing ServicesNotifications

Update timeline

  1. investigating Mar 05, 2026, 09:54 PM UTC

    We are investigating an issue affecting multiple Aryeo services. Customers may be unable to access certain features or may experience degraded performance. We understand the disruption this may cause and are actively working to resolve the issue. Further updates will be shared as they become available.

  2. identified Mar 05, 2026, 10:04 PM UTC

    We have identified the root cause of the widespread service disruption affecting Aryeo. Mitigation efforts are underway, and our engineering team is working to restore services as quickly and safely as possible. We will share additional updates as we make further progress.

  3. monitoring Mar 05, 2026, 10:14 PM UTC

    Services have been restored following the earlier disruption. We are continuing to monitor closely to ensure stability and confirm full recovery. Thank you for your patience while we worked to resolve this issue.

  4. resolved Mar 05, 2026, 10:52 PM UTC

    The widespread service disruption affecting Aryeo has been resolved. Services have returned to normal operation. We appreciate your patience and understanding as our team worked to address the issue.

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