Aryeo incident

The team has resolved an issue where overall application performance had degraded including but not limited to booking appointments.

Minor Resolved

Aryeo experienced a minor incident on September 16, 2026 affecting Web Client (Admin) and Web Client (Customer) and 1 more component, lasting 1h 34m. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2026, 07:19 PM UTC
Resolved
Sep 16, 2026, 08:53 PM UTC
Duration
1h 34m
Detected by Pingoru
Sep 16, 2026, 07:19 PM UTC

Affected components

Web Client (Admin)Web Client (Customer)Mobile Client (Admin)Mobile Client (Customer)APIs

Update timeline

  1. investigating Sep 16, 2026, 07:19 PM UTC

    Engineers are investigating an increase in errors related to booking appointments.

  2. resolved Sep 16, 2026, 08:53 PM UTC

    The team has resolved an issue where overall application performance had degraded including but not limited to booking appointments.