Articulate experienced a minor incident on June 10, 2025 affecting AI Assistant, lasting 7h 16m. The incident has been resolved; the full update timeline is below.
Affected components
AI Assistant
Update timeline
- investigating Jun 10, 2025, 01:32 PM UTC
Hi, everyone! We're investigating an issue where AI features may not work or are slow to load in Storyline 360 and Rise 360. We are working closely with our team to ensure a solution is in place as soon as possible. We’re sorry for the trouble!
- monitoring Jun 10, 2025, 05:09 PM UTC
We're continuing to monitor an issue where AI features may not work or are slow to load in Storyline 360 and Rise 360. We're working closely with our vendor to ensure a solution is in place as soon as possible!
- resolved Jun 10, 2025, 08:48 PM UTC
This incident has been resolved.