Articulate incident

E-Learning Heroes: Intermittent access issues

Minor Resolved View vendor source →

Articulate experienced a minor incident on May 1, 2026 affecting E-Learning Heroes, lasting 2h 9m. The incident has been resolved; the full update timeline is below.

Started
May 01, 2026, 06:04 PM UTC
Resolved
May 01, 2026, 08:13 PM UTC
Duration
2h 9m
Detected by Pingoru
May 01, 2026, 06:04 PM UTC

Affected components

E-Learning Heroes

Update timeline

  1. investigating May 01, 2026, 06:04 PM UTC

    Some users may have trouble accessing E-Learning Heroes or see an error message. We’re working with our vendor to stabilize the platform and understand the cause. We’ll share updates as we learn more. Thanks for your patience while we work on this.

  2. investigating May 01, 2026, 06:04 PM UTC

    We are continuing to investigate this issue.

  3. monitoring May 01, 2026, 07:02 PM UTC

    E-Learning Heroes is now loading as expected. Our vendor is continuing to monitor performance to ensure stability. We’ll share another update soon.

  4. resolved May 01, 2026, 08:13 PM UTC

    This incident has been resolved.