Articulate incident
Articulate 360: Delayed provisioning for users signing in to Articulate 360 with SSO
Articulate experienced a minor incident on May 5, 2026 affecting Account Management, lasting 5h 32m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 05, 2026, 08:08 PM UTC
We’re investigating an issue that delays provisioning for some users signing into Articulate 360 with SSO. Impacted users may not see the expected access right away. We’ll share an update as soon as we know more.
- monitoring May 05, 2026, 08:52 PM UTC
We’ve fixed the issue that caused delays when provisioning users through SSO in Articulate 360. Provisioning is now working as expected. Some users may still notice short delays as systems fully catch up. We’re continuing to monitor the performance to ensure everything remains stable.
- resolved May 06, 2026, 01:40 AM UTC
This incident has been resolved.
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