Articulate incident

AI Assistant: Course drafts are generating empty

Minor Resolved View vendor source →

Articulate experienced a minor incident on May 6, 2026 affecting AI Assistant, lasting 1h 41m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2026, 01:43 PM UTC
Resolved
May 06, 2026, 03:25 PM UTC
Duration
1h 41m
Detected by Pingoru
May 06, 2026, 01:43 PM UTC

Affected components

AI Assistant

Update timeline

  1. investigating May 06, 2026, 01:43 PM UTC

    We’re investigating an issue where AI Course Drafts may generate empty content. Refreshing the page may cause the content to appear. We’re sorry for the trouble. We’ll share another update as soon as we learn more.

  2. monitoring May 06, 2026, 02:19 PM UTC

    We deployed a fix, and AI Course Drafts are generating correctly again. We’re continuing to monitor performance to confirm the issue is fully resolved. Thank you for your patience while we worked through this.

  3. resolved May 06, 2026, 03:25 PM UTC

    This incident has been resolved.

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