Articulate incident

AI Assistant: Course drafts are generating empty

Articulate experienced a minor incident on May 6, 2026 affecting AI Assistant, lasting 1h 41m. The incident has been resolved; the full update timeline is below.

Started: May 06, 2026, 01:43 PM UTC
Resolved: May 06, 2026, 03:25 PM UTC
Duration: 1h 41m
Detected by Pingoru: May 06, 2026, 01:43 PM UTC

Affected components

AI Assistant

Update timeline

investigating May 06, 2026, 01:43 PM UTC

We’re investigating an issue where AI Course Drafts may generate empty content. Refreshing the page may cause the content to appear. We’re sorry for the trouble. We’ll share another update as soon as we learn more.
monitoring May 06, 2026, 02:19 PM UTC

We deployed a fix, and AI Course Drafts are generating correctly again. We’re continuing to monitor performance to confirm the issue is fully resolved. Thank you for your patience while we worked through this.
resolved May 06, 2026, 03:25 PM UTC

This incident has been resolved.