Articulate incident

Review 360: Newly uploaded Storyline courses fail to load

Notice Resolved View vendor source →

Articulate experienced a notice incident on April 29, 2026 affecting Review 360, lasting 3h 11m. The incident has been resolved; the full update timeline is below.

Started
Apr 29, 2026, 05:00 PM UTC
Resolved
Apr 29, 2026, 08:11 PM UTC
Duration
3h 11m
Detected by Pingoru
Apr 29, 2026, 05:00 PM UTC

Affected components

Review 360

Update timeline

  1. investigating Apr 29, 2026, 05:00 PM UTC

    We’re investigating an issue where some Review 360 items fail to load. This is impacting newly uploaded Storyline courses. Existing content continues to work as expected. Creators may see a loading error or be unable to open newly published content in Review 360. We’re actively working to identify the cause and will share updates as soon as we have more information.

  2. monitoring Apr 29, 2026, 05:57 PM UTC

    This issue has been resolved. Storyline content uploaded to Review 360 now loads as expected. We’ll continue to monitor performance to ensure everything remains stable.

  3. resolved Apr 29, 2026, 08:11 PM UTC

    This incident has been resolved.