Array Outage History

Array degraded · 2 active incidents View live status →

Pingoru has recorded 150 incidents for Array: 149 in the last 12 months and 45 in the last 90 days.

Source: status.array.com

150incidents recorded
149last 12 months
45last 90 days
3 hourstypical duration
Incidents per month
02040AprMayJunJulAugSepOctNov3
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOctNov15%
Pingoru began tracking Array in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202672 of 720 (0%)
May 20261672 of 744 (10%)
June 20261269 of 720 (10%)
July 20262516 of 744 (2%)
August 20261038 of 744 (5%)
September 20261712 of 720 (2%)
October 2026163 of 744 (0%)
November 202637 of 46 (15%)

Incidents, newest first

Notice July 15, 2026 Investigating Privacy Protect User Enrollment Issue 1h 20m Privacy Protect

Started Jul 15, 2026, 07:00 PM UTC· resolved Jul 15, 2026, 08:21 PM UTC

  1. investigating Jul 15, 2026, 07:00 PM UTC

    We have been notified of a potential issue and are investigating.

  2. investigating Jul 15, 2026, 07:14 PM UTC

    We are continuing to investigate this issue.

  3. identified Jul 15, 2026, 08:08 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Jul 15, 2026, 08:21 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 15, 2026 Investigating System Issue 11m

Started Jul 15, 2026, 05:26 PM UTC· resolved Jul 15, 2026, 05:37 PM UTC

  1. investigating Jul 15, 2026, 05:26 PM UTC

    We have been notified of a potential issue and are investigating.

Read the full incident report →

Notice July 15, 2026 Investigating System Issue 19m

Started Jul 15, 2026, 02:41 AM UTC· resolved Jul 15, 2026, 03:01 AM UTC

  1. investigating Jul 15, 2026, 02:41 AM UTC

    We have been notified of a potential issue and are investigating.

Read the full incident report →

Notice July 14, 2026 Investigating System Issue 10m

Started Jul 14, 2026, 08:33 PM UTC· resolved Jul 14, 2026, 08:43 PM UTC

  1. investigating Jul 14, 2026, 08:33 PM UTC

    We have been notified of a potential issue and are investigating.

Read the full incident report →

Minor July 14, 2026 Investigating System Issue - Score Simulator 2h 6m My Credit Manager

Started Jul 14, 2026, 03:54 PM UTC· resolved Jul 14, 2026, 06:01 PM UTC

  1. investigating Jul 14, 2026, 03:54 PM UTC

    We have been notified of a potential issue and are investigating.

  2. investigating Jul 14, 2026, 04:45 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jul 14, 2026, 06:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 14, 2026 Investigating IDP System Issue 2h 47m Identity Protect

Started Jul 14, 2026, 03:13 PM UTC· resolved Jul 14, 2026, 06:01 PM UTC

  1. investigating Jul 14, 2026, 03:13 PM UTC

    We are currently experiencing delayed responses from an upstream data vendor affecting searching for Neighborhood Watch offenders, Telephone Spoofing alerts, Auto Title Monitoring alerts, Home Title Monitoring Alerts, and Court Record Monitoring. We are monitoring and will continue to provide updates.

  2. investigating Jul 14, 2026, 03:29 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jul 14, 2026, 04:22 PM UTC

    We are continuing to monitor the delayed responses from an upstream data vendor that is periodically affecting searches for Neighborhood Watch.

  4. monitoring Jul 14, 2026, 05:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jul 14, 2026, 06:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 13, 2026 Investigating System Issue 36m

Started Jul 13, 2026, 05:18 AM UTC· resolved Jul 13, 2026, 05:55 AM UTC

  1. investigating Jul 13, 2026, 05:18 AM UTC

    We have been notified of a potential issue and are investigating.

  2. investigating Jul 13, 2026, 05:30 AM UTC

    We are currently experiencing delayed responses from TransUnion. We are monitoring and will continue to provide updates

  3. resolved Jul 13, 2026, 05:55 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 13, 2026 Investigating System Issue 11m

Started Jul 13, 2026, 03:26 AM UTC· resolved Jul 13, 2026, 03:37 AM UTC

  1. investigating Jul 13, 2026, 03:26 AM UTC

    We have been notified of a potential issue and are investigating.

Read the full incident report →

Minor July 13, 2026 Investigating System Issue - service outage 1h 45m My Credit Manager

Started Jul 13, 2026, 03:22 AM UTC· resolved Jul 13, 2026, 05:07 AM UTC

  1. investigating Jul 13, 2026, 03:22 AM UTC

    We have been notified of a potential issue and are investigating.

  2. investigating Jul 13, 2026, 03:30 AM UTC

    We are continuing to investigate this issue.

  3. identified Jul 13, 2026, 03:58 AM UTC

    We have identified the root cause and are actively working to resolve a database issue.

  4. identified Jul 13, 2026, 04:34 AM UTC

    Engineering teams are bringing services back online and continuing their investigation.

  5. monitoring Jul 13, 2026, 04:54 AM UTC

    A fix has been applied and services are starting to recover

  6. resolved Jul 13, 2026, 05:07 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 11, 2026 Investigating System Issue 28m

Started Jul 11, 2026, 12:07 AM UTC· resolved Jul 11, 2026, 12:35 AM UTC

  1. investigating Jul 11, 2026, 12:07 AM UTC

    We have been notified of a potential issue and are investigating.

Read the full incident report →

Minor July 10, 2026 Investigating System Issue - continuing to investigate 4h 50m My Credit Manager

Started Jul 10, 2026, 11:16 PM UTC· resolved Jul 11, 2026, 04:06 AM UTC

  1. investigating Jul 10, 2026, 11:16 PM UTC

    We have been notified of a potential issue and are investigating.

  2. investigating Jul 11, 2026, 12:24 AM UTC

    We are continuing to investigate this issue.

  3. investigating Jul 11, 2026, 01:56 AM UTC

    We are currently experiencing delayed responses from TransUnion. We are monitoring and will continue to provide updates

  4. investigating Jul 11, 2026, 02:34 AM UTC

    We are still experiencing delayed responses from TransUnion. We are monitoring and will continue to provide updates

  5. investigating Jul 11, 2026, 02:37 AM UTC

    TransUnion is continuing to experience delayed responses. TransUnion’s support teams are actively engaged and working to remediate the issue to restore services.

  6. investigating Jul 11, 2026, 03:48 AM UTC

    There are no new changes to report at this time. TransUnion continues to experience delayed responses, and their support teams are actively working on remediation.

  7. resolved Jul 11, 2026, 04:06 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 8, 2026 Investigating System Issue 10m

Started Jul 08, 2026, 07:36 PM UTC· resolved Jul 08, 2026, 07:47 PM UTC

  1. investigating Jul 08, 2026, 07:36 PM UTC

    We have been notified of a potential issue and are investigating.

Read the full incident report →

Notice July 8, 2026 Investigating System Issue - My Credit Manager Reports 16m

Started Jul 08, 2026, 03:06 AM UTC· resolved Jul 08, 2026, 03:23 AM UTC

  1. investigating Jul 08, 2026, 03:06 AM UTC

    We have been notified of a potential issue and are investigating.

  2. resolved Jul 08, 2026, 03:23 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical July 7, 2026 Investigating Issues Affecting Multiple Products 2h 14m My Credit Manager, Identity Protect, Privacy Protect, Offers Engine and 1 more

Started Jul 07, 2026, 02:24 PM UTC· resolved Jul 07, 2026, 04:38 PM UTC

  1. investigating Jul 07, 2026, 02:24 PM UTC

    We have been notified of a potential issue affecting Whitelabel sites and are investigating.

  2. investigating Jul 07, 2026, 02:28 PM UTC

    We have been notified of a potential issue affecting White label sites and are investigating.

  3. investigating Jul 07, 2026, 02:30 PM UTC

    We are investigating an issue affecting Array products and will update as appropriate.

  4. investigating Jul 07, 2026, 02:34 PM UTC

    We are continuing to investigate this issue.

  5. investigating Jul 07, 2026, 02:40 PM UTC

    Our investigation is ongoing. We are actively working on the issue and will provide updates as more information becomes available.

  6. investigating Jul 07, 2026, 02:42 PM UTC

    Our investigation is ongoing. We are actively working to restore service and will provide additional updates as more information becomes available.

  7. identified Jul 07, 2026, 02:53 PM UTC

    We are actively working to restore service and will provide additional updates as more information becomes available.

  8. identified Jul 07, 2026, 02:54 PM UTC

    We are actively working to restore service and will provide additional updates as more information becomes available.

  9. identified Jul 07, 2026, 03:04 PM UTC

    We have identified the problem and are working to restore service

  10. identified Jul 07, 2026, 03:34 PM UTC

    Services are being restored

  11. monitoring Jul 07, 2026, 03:39 PM UTC

    As of 11:30 am ET, services are being restored. We are monitoring service improvement

  12. monitoring Jul 07, 2026, 04:22 PM UTC

    We have restored services and are continuing to monitor for performance issues

  13. resolved Jul 07, 2026, 04:38 PM UTC

    Services are restored

Read the full incident report →

Notice July 6, 2026 Investigating Array+ Upgrade/Downgrade Issue 1h 9m

Started Jul 06, 2026, 02:31 PM UTC· resolved Jul 06, 2026, 03:40 PM UTC

  1. investigating Jul 06, 2026, 02:31 PM UTC

    We have been notified of a potential issue affecting Array+ Upgrades/Downgrades and are investigating.

  2. identified Jul 06, 2026, 03:05 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jul 06, 2026, 03:40 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 2, 2026 Investigating System Issue 2h 25m

Started Jul 02, 2026, 09:58 PM UTC· resolved Jul 03, 2026, 12:23 AM UTC

  1. investigating Jul 02, 2026, 09:58 PM UTC

    We have been notified of a potential issue and are investigating.

  2. resolved Jul 03, 2026, 12:23 AM UTC

    We have reached out to TU to confirm if any issues on their end & monitoring.

Read the full incident report →

Notice July 1, 2026 Investigating Privacy Protect System Issue 1h 2m

Started Jul 01, 2026, 08:07 PM UTC· resolved Jul 01, 2026, 09:10 PM UTC

  1. investigating Jul 01, 2026, 08:07 PM UTC

    We have been notified of a potential issue and are investigating.

  2. monitoring Jul 01, 2026, 08:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 01, 2026, 09:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 1, 2026 Investigating Report Latency Issue 2h 48m

Started Jul 01, 2026, 06:22 PM UTC· resolved Jul 01, 2026, 09:11 PM UTC

  1. investigating Jul 01, 2026, 06:22 PM UTC

    We have been notified of a potential issue and are investigating.

  2. resolved Jul 01, 2026, 09:11 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 1, 2026 Investigating Service Slowness 1h 1m

Started Jul 01, 2026, 04:31 PM UTC· resolved Jul 01, 2026, 05:33 PM UTC

  1. investigating Jul 01, 2026, 04:31 PM UTC

    We have been notified of a potential issue and are investigating.

  2. monitoring Jul 01, 2026, 05:07 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 01, 2026, 05:33 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 29, 2026 Investigating System Issue 10m

Started Jun 29, 2026, 09:35 PM UTC· resolved Jun 29, 2026, 09:46 PM UTC

  1. investigating Jun 29, 2026, 09:35 PM UTC

    We have been notified of a potential issue and are investigating.

Read the full incident report →

Notice June 29, 2026 Investigating System Issue 11m

Started Jun 29, 2026, 04:59 PM UTC· resolved Jun 29, 2026, 05:10 PM UTC

  1. investigating Jun 29, 2026, 04:59 PM UTC

    We have been notified of a potential issue and are investigating.

Read the full incident report →

Notice June 26, 2026 Investigating System Issue 12m

Started Jun 26, 2026, 08:33 PM UTC· resolved Jun 26, 2026, 08:45 PM UTC

  1. investigating Jun 26, 2026, 08:33 PM UTC

    We have been notified of a potential issue and are investigating.

Read the full incident report →

Minor June 25, 2026 Investigating White Label Site System Issue 47m My Credit Manager

Started Jun 25, 2026, 05:06 PM UTC· resolved Jun 25, 2026, 05:54 PM UTC

  1. investigating Jun 25, 2026, 05:06 PM UTC

    We have been notified of a potential issue impacting our white label sites and are investigating.

  2. investigating Jun 25, 2026, 05:17 PM UTC

    We are continuing to investigate the issue affecting white label sites.

  3. identified Jun 25, 2026, 05:38 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jun 25, 2026, 05:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jun 25, 2026, 05:54 PM UTC

    This incident affecting white label websites has been resolved.

Read the full incident report →

Notice June 15, 2026 We're investigating a degradation in response time for some services 59m My Credit Manager

Started Jun 15, 2026, 06:03 PM UTC· resolved Jun 15, 2026, 07:03 PM UTC

  1. investigating Jun 15, 2026, 06:03 PM UTC

    We are currently investigating this issue.

  2. identified Jun 15, 2026, 06:45 PM UTC

    The issue has been identified and a fix is being implemented

  3. resolved Jun 15, 2026, 07:03 PM UTC

    This incident in regards to latency in our response time has been resolved

Read the full incident report →

Minor June 10, 2026 Investigating Financial Links System Issue 1h 42m Financial Links

Started Jun 10, 2026, 04:55 PM UTC· resolved Jun 10, 2026, 06:38 PM UTC

  1. investigating Jun 10, 2026, 04:55 PM UTC

    We have been notified of a potential issue and are investigating.

  2. investigating Jun 10, 2026, 05:09 PM UTC

    We are continuing to investigate an issue with Financial Links.

  3. identified Jun 10, 2026, 05:35 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jun 10, 2026, 05:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jun 10, 2026, 06:38 PM UTC

    This incident has been resolved.

Read the full incident report →