Array incident

Investigating System Issue - continuing to investigate

Minor Resolved View vendor source →

Array experienced a minor incident on July 11, 2026 affecting My Credit Manager, lasting 1h 32m. The incident has been resolved; the full update timeline is below.

Started
Jul 11, 2026, 02:34 AM UTC
Resolved
Jul 11, 2026, 04:06 AM UTC
Duration
1h 32m
Detected by Pingoru
Jul 11, 2026, 02:34 AM UTC

Affected components

My Credit Manager

Update timeline

  1. investigating Jul 10, 2026, 11:16 PM UTC

    We have been notified of a potential issue and are investigating.

  2. investigating Jul 11, 2026, 12:24 AM UTC

    We are continuing to investigate this issue.

  3. investigating Jul 11, 2026, 01:56 AM UTC

    We are currently experiencing delayed responses from TransUnion. We are monitoring and will continue to provide updates

  4. investigating Jul 11, 2026, 02:34 AM UTC

    We are still experiencing delayed responses from TransUnion. We are monitoring and will continue to provide updates

  5. investigating Jul 11, 2026, 02:37 AM UTC

    TransUnion is continuing to experience delayed responses. TransUnion’s support teams are actively engaged and working to remediate the issue to restore services. The next update will be provided within 1–2 hours.

  6. investigating Jul 11, 2026, 03:48 AM UTC

    There are no new changes to report at this time. TransUnion continues to experience delayed responses, and their support teams are actively working on remediation.

  7. resolved Jul 11, 2026, 04:06 AM UTC

    This incident has been resolved.