Resolved after 1 hour 45 minutes, affecting My Credit Manager, on July 13, 2026.
A fix has been applied and services are starting to recover
Affected components
My Credit Manager
Update timeline
- investigating Jul 13, 2026, 03:22 AM UTC
We have been notified of a potential issue and are investigating.
- investigating Jul 13, 2026, 03:30 AM UTC
We are continuing to investigate this issue.
- identified Jul 13, 2026, 03:58 AM UTC
We have identified the root cause and are actively working to resolve a database issue.
- identified Jul 13, 2026, 04:34 AM UTC
Engineering teams are bringing services back online and continuing their investigation.
- monitoring Jul 13, 2026, 04:54 AM UTC
A fix has been applied and services are starting to recover
- resolved Jul 13, 2026, 05:07 AM UTC
This incident has been resolved.
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