Array experienced a notice incident on August 4, 2026, lasting 1d 23h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 04, 2026, 04:27 PM UTC
We have been notified of a potential issue and are investigating.
- investigating Aug 04, 2026, 04:57 PM UTC
We are continuing to investigate this issue. We will update you shortly.
- identified Aug 04, 2026, 06:20 PM UTC
We have identified the issue and working on a fix
- identified Aug 04, 2026, 11:32 PM UTC
We are currently experiencing an issue that is affecting customers using our Micronotes Cross-Sell services. We have identified the issue and are working toward a resolution. We expect an update by tomorrow (8/5)
- identified Aug 05, 2026, 05:21 PM UTC
We are still investigating an issue that is affecting customers using our Micronotes Cross-Sell services
- resolved Aug 06, 2026, 04:16 PM UTC
This incident has been resolved