Resolved after 1 hour 49 minutes, affecting Identity Protect, on July 30, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Identity Protect
Update timeline
- investigating Jul 30, 2026, 10:20 PM UTC
We have been notified of a potential issue and are investigating.
- investigating Jul 30, 2026, 10:50 PM UTC
Neighborhood Watch offender search and outgoing alerts are currently down. The team is investigating.
- identified Jul 30, 2026, 11:25 PM UTC
The issue has been identified and the team is implementing a fix.
- monitoring Jul 30, 2026, 11:29 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 31, 2026, 12:09 AM UTC
This incident has been resolved.
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