Resolved after 2 hours 31 minutes, affecting My Credit Manager, on July 24, 2026.
This incident has been resolved and credit reports should now be returning data successfully.
Affected components
My Credit Manager
Update timeline
- investigating Jul 24, 2026, 02:54 PM UTC
We are currently investigating the issue.
- investigating Jul 24, 2026, 02:59 PM UTC
We are continuing to investigate this issue.
- identified Jul 24, 2026, 03:31 PM UTC
We have identified the issue.
- identified Jul 24, 2026, 04:23 PM UTC
We are currently working on a fix for the identified issue.
- monitoring Jul 24, 2026, 05:05 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 24, 2026, 05:26 PM UTC
This incident has been resolved and credit reports should now be returning data successfully.
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