Ongoing since 03:04 PM UTC, affecting My Credit Manager and Identity Protect and 1 more.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Nov 05, 2026, 03:04 PM UTC
We have been notified of a potential issue and are investigating.
- investigating Nov 05, 2026, 03:16 PM UTC
We are investigating elevated latency across the Array API. Some requests may be slow or may time out with 504 errors. This is affecting multiple endpoints. We will post another update as soon as we have more information.
- identified Nov 05, 2026, 03:54 PM UTC
Array API is currently unavailable. Engineering has identified the cause and is redeploying the affected service. Requests to Array endpoints will fail until the redeploy completes. We will update as soon as service is restored.
- identified Nov 05, 2026, 04:19 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Nov 05, 2026, 04:35 PM UTC
A fix has been implemented and we are monitoring the results.
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