Array incident

Investigating Subscription Manager Latency

Ongoing since 08:13 PM UTC, affecting Subscription Manager.

investigating Nov 02, 2026, 08:25 PM UTC

We are investigating a potential latency issue with users linking their account and seeing subscription information.

Started
Nov 02, 2026, 08:13 PM UTC
Resolved
Ongoing
Duration
● 1h 14m
Detected by Pingoru
Nov 02, 2026, 08:13 PM UTC

Affected components

Subscription Manager

Update timeline

  1. investigating Nov 02, 2026, 08:13 PM UTC

    We have been notified of a potential issue and are investigating.

  2. investigating Nov 02, 2026, 08:25 PM UTC

    We are investigating a potential latency issue with users linking their account and seeing subscription information.

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