Arbor Education experienced a minor incident on February 6, 2026 affecting School MIS and MAT MIS, lasting 1h 23m. The incident has been resolved; the full update timeline is below.
Affected components
School MISMAT MIS
Update timeline
- investigating Feb 06, 2026, 02:53 PM UTC
We recognise that some customers are experiencing an issue with accessing certain areas of their Arbor site, for example, Meal Reports and School Census. We’re very sorry for any disruption caused and are working on this as an urgent priority.
- resolved Feb 06, 2026, 03:23 PM UTC
Our engineers have deployed a fix for this issue, and customer Arbor sites are working as expected. We’re sorry for the inconvenience caused and would like to thank customers for their patience and understanding.