Arbor Education experienced a minor incident on March 30, 2026 affecting School MIS and MAT MIS, lasting 43m. The incident has been resolved; the full update timeline is below.
Affected components
School MISMAT MIS
Update timeline
- investigating Mar 30, 2026, 07:57 AM UTC
We’re investigating an issue with Email Imports that is currently affecting Auto Absence. Our engineers are working to restore the import service. We’re sorry for this disruption, and we’ll post the next update shortly.
- resolved Mar 30, 2026, 08:40 AM UTC
Our engineers have successfully implemented a fix for the Email Import issues. Auto Absence is now processing imports correctly; all messages created during this incident will be imported. This incident is now resolved. Thank you for your patience while we worked to get this fixed.