Resolved after 1 day, affecting School MIS, on March 17, 2026.
Our engineers have resolved the issue with the Arbor Student App not working as expected. We’re sorry for any disruption this may have caused and would like to thank customers for their patience whilst we worked on this.
Affected components
Update timeline
- investigating Mar 18, 2026, 09:44 AM UTC
We are aware of an issue that some customers may be encountering with the Arbor Student App, where students are encountering an error when logging in. We are currently investigating this as a priority; in the meantime, users can log in through the Arbor website without issue.
- resolved Mar 18, 2026, 10:28 AM UTC
Our engineers have resolved the issue with the Arbor Student App not working as expected. We’re sorry for any disruption this may have caused and would like to thank customers for their patience whilst we worked on this.
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