Resolved after 6 hours 5 minutes, affecting School MIS, on July 10, 2026.
The display issues within report cards have now been resolved. Customers impacted by this will need to regenerate their report cards to create a new PDF, which will appear as expected. We sincerely apologise again for the disruption this caused, and thank you for your patience while our teams worked to fix it.
Affected components
Update timeline
- investigating Jul 10, 2026, 03:50 PM UTC
We’re aware that some customers are experiencing display issues within report cards when viewing as a PDF. We sincerely apologise for the disruption this is causing. Our engineering team are currently working on a fix to resolve the issue. We will post our next update as soon as we have more information.
- resolved Jul 10, 2026, 05:05 PM UTC
The display issues within report cards have now been resolved. Customers impacted by this will need to regenerate their report cards to create a new PDF, which will appear as expected. We sincerely apologise again for the disruption this caused, and thank you for your patience while our teams worked to fix it.
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