Resolved after 1 day 7 hours, affecting School MIS, on June 22, 2026.
We are continuing to investigate the login issues affecting some users of the Arbor App. Our technical teams are actively working on a fix as a priority, and we hope to provide another update soon. In the meantime, users can still access their accounts without issue by logging in via the Arbor website. Thank you for your continued patience.
Affected components
Update timeline
- investigating Jun 22, 2026, 08:34 AM UTC
We are currently investigating an issue affecting the Arbor App that is causing some users to encounter an error when logging in. Resolving this is our top priority. In the meantime, users can successfully log in without issue via the Arbor website.
- investigating Jun 22, 2026, 09:47 AM UTC
The login issue affecting the Arbor Student App has now been resolved. Action Required for Students: To log back in successfully, students will need to update the app to the latest version via the App Store or Google Play Store. Parent App Update: We are continuing to investigate login issues affecting the Arbor Parent App as a priority. In the meantime, parents can still access their accounts without issue by logging in via the Arbor website. Thank you for your continued patience as we work to resolve the remaining issue.
- investigating Jun 23, 2026, 12:34 PM UTC
We are continuing to investigate the login issues affecting some users of the Arbor App. Our technical teams are actively working on a fix as a priority, and we hope to provide another update soon. In the meantime, users can still access their accounts without issue by logging in via the Arbor website. Thank you for your continued patience.
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