Arbor Education experienced a major incident on May 26, 2026 affecting School MIS and MAT MIS, lasting 23m. The incident has been resolved; the full update timeline is below.
Affected components
School MISMAT MIS
Update timeline
- investigating May 26, 2026, 02:31 PM UTC
We are aware that some customers are currently unable to log in to their Arbor site today. We sincerely apologise for the disruption this is causing. Our engineering team is fully engaged and investigating this as an urgent priority. We will post our next update as soon as we have more information.
- resolved May 26, 2026, 02:54 PM UTC
The login issues affecting Arbor sites today have now been resolved, and services are operating normally. We sincerely apologise again for the disruption this caused to your day, and thank you for your patience while our teams worked to fix it.