Arbor Education experienced a major incident on May 22, 2026 affecting School MIS and MAT MIS, lasting 28m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 22, 2026, 11:02 AM UTC
We are aware that customers are currently experiencing errors and are unable to log in to their Arbor site this morning. We sincerely apologise for the disruption this is causing. Our engineering team is fully engaged and investigating this as an urgent priority. We will post our next update as soon as we have more information.
- investigating May 22, 2026, 11:44 AM UTC
We have identified the root cause of the login and error issues and are currently working towards a full resolution. Thank you for your continued patience. We will provide our next update as soon as the fix is fully deployed or within the next 30 minutes.
- resolved May 22, 2026, 11:54 AM UTC
The login issues and errors affecting Arbor sites today have now been fully resolved, and all services are operating normally. We sincerely apologise again for the disruption this caused to your day, and thank you for your patience while our teams worked to fix it.