Ongoing since 09:54 AM UTC, affecting Aptem Apprentice.
Aptem have confirmed there is an availability issue with the DfE Learning Records Service (LRS). This will prevent customers from retrieving Personal Learning Record (PLR) information from within Aptem. For further information, customers are advised to contact LRS support directly Aptem will continue to monitor the situation, and will provide updates when available.
Affected components
Update timeline
- identified Oct 28, 2026, 09:54 AM UTC
Aptem have identified an issue with our integration with the DfE Learning Records Service (LRS). This may impact any customer attempting to retrieve Personal Learning Record (PLR) information within Aptem. We are actively investigating this situation, and will provide further updates shortly.
- identified Oct 28, 2026, 10:04 AM UTC
Aptem have confirmed there is an availability issue with the DfE Learning Records Service (LRS). This will prevent customers from retrieving Personal Learning Record (PLR) information from within Aptem. For further information, customers are advised to contact LRS support directly Aptem will continue to monitor the situation, and will provide updates when available.
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