Aptem experienced a major incident on September 11, 2026 affecting Aptem Apprentice and bksb Integration and 1 more component, lasting 24m. The incident has been resolved; the full update timeline is below.
Affected components
Aptem Apprenticebksb IntegrationCognassist IntegrationAptem EmployAptem EnhanceData AccessepaPRO IntegrationSkills Forward IntegrationCommunications Connector - Microsoft TeamsCentury Integration
Update timeline
- investigating Sep 11, 2026, 09:44 AM UTC
Our monitoring has identified that some users may be experiencing issues when trying to access the Aptem Platform. Some users may be unable to load pages or access the Aptem platform. We are investigating this issue and will provide an update shortly.
- investigating Sep 11, 2026, 09:44 AM UTC
We are continuing to investigate this issue.
- monitoring Sep 11, 2026, 09:55 AM UTC
Normal service has resumed. We are continuing to monitor the situation.
- resolved Sep 11, 2026, 10:09 AM UTC
This incident has been resolved.