Appspace Outage History
Appspace is up right nowPingoru has recorded 49 incidents for Appspace: 11 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 196 of 720 (27%) |
| May 2026 | 1 | 117 of 744 (16%) |
| June 2026 | 1 | 336 of 720 (47%) |
| July 2026 | 2 | 148 of 744 (20%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 744 (0%) |
| November 2026 | 0 | 0 of 113 (0%) |
Incidents, newest first
Major July 14, 2026 Performance Issues Affecting Public Cloud 40s Public Cloud Environment
Started Jul 14, 2026, 11:14 AM UTC· resolved Jul 14, 2026, 11:15 AM UTC
- investigating Jul 14, 2026, 11:14 AM UTC
Investigating — Jul 14, 00:45 CDT We are looking into reports of errors and slow performance in the Public Cloud. Some devices may fail to load content, and some sign-ins or requests may be slow or time out. We will share an update soon.
- investigating Jul 14, 2026, 11:15 AM UTC
We are continuing to investigate this issue. Monitoring — Jul 14, 02:40 CDT We have found the cause and applied a fix. Services are recovering and we are watching closely to make sure everything stays stable.
- resolved Jul 14, 2026, 11:15 AM UTC
Resolved — Jul 14, 03:05 CDT This incident is now resolved. Public Cloud services are working normally again. Thank you for your patience.
Major July 1, 2026 Login and Performance Issues Affecting Public Cloud Servers 6d 3h Public Cloud Environment
Started Jul 01, 2026, 01:41 PM UTC· resolved Jul 07, 2026, 05:37 PM UTC
- investigating Jul 01, 2026, 01:41 PM UTC
We are currently investigating reports of users being unable to log in to public cloud servers, along with reports of slow performance. Some customers may experience authentication failures, timeouts, or degraded response times. We will update once we have identified the issue.
- monitoring Jul 01, 2026, 07:48 PM UTC
A fix has been deployed and we're seeing positive performance improvements.
- resolved Jul 07, 2026, 05:37 PM UTC
This incident has been resolved.
Minor June 9, 2026 Delay in Weekly Release Deployment 28d 4h Private Clouds, Private Clouds, Public Cloud Environment, Private Clouds
Started Jun 09, 2026, 01:06 PM UTC· resolved Jul 07, 2026, 05:37 PM UTC
- investigating Jun 09, 2026, 01:06 PM UTC
Our team is currently investigating an issue with today's scheduled Weekly Release. Out of an abundance of caution, we are pausing the rollout until this is resolved. We appreciate your patience and will share updates here as they become available.
- identified Jun 09, 2026, 06:35 PM UTC
We have successfully identified the root cause of the issue have halted any further impact. While the issue is fully contained, implementing the full recovery and fix will take some additional time. We are actively working through the resolution steps and will provide our next update as soon as we have a clearer timeline for completion.
- resolved Jul 07, 2026, 05:37 PM UTC
Weekly deploys have been pushed out and everything is now following the regular release schedules.
Major May 13, 2026 Issue viewing channels and devices on a limited number of Public Cloud environments. 5h 48m Public Cloud Environment
Started May 13, 2026, 03:38 PM UTC· resolved May 13, 2026, 09:27 PM UTC
- investigating May 13, 2026, 03:38 PM UTC
We are currently investigating an issue in our Public Cloud environment that is causing error when trying to view or create channels, registering new devices, and viewing devices and their previews.
- identified May 13, 2026, 04:10 PM UTC
The issue has been identified and our engineering team is currently working on a fix. We will continue to update as we have more information.
- identified May 13, 2026, 04:13 PM UTC
We are continuing to work on a fix for this issue.
- monitoring May 13, 2026, 07:38 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 13, 2026, 09:27 PM UTC
This incident has been resolved.
Critical April 28, 2026 Public Cloud Performance Degradation 6d 21h Public Cloud Environment
Started Apr 28, 2026, 05:11 PM UTC· resolved May 05, 2026, 02:44 PM UTC
- investigating Apr 28, 2026, 05:11 PM UTC
We are currently experiencing an outage affecting our public clouds. Some or all services may be unavailable or responding slowly. Our team is actively investigating.
- monitoring Apr 28, 2026, 07:05 PM UTC
We have implemented a fix and are continuing to monitor
- investigating Apr 29, 2026, 01:27 PM UTC
We have noticed this issue reoccurring with intermittent login failures. We are continuing to investigate
- investigating Apr 29, 2026, 04:10 PM UTC
We are still activity investigating this issue.
- monitoring Apr 29, 2026, 05:13 PM UTC
We have deployed a fix that has improved overall performance. Some slowness may still be observed, and our team continues to monitor and investigate.
- monitoring Apr 30, 2026, 03:01 PM UTC
Our team is continuing to implement fixes to address the ongoing performance issues. Some slowness may still be observed during this time.
- monitoring May 01, 2026, 02:14 PM UTC
We are continuing to work on resolving the ongoing performance issues. Some slowness may still be observed. We will share another update as soon as more progress has been made.
- identified May 01, 2026, 04:12 PM UTC
Our Engineering team is continuing to work to solve the underlying performance issue that is impacting Public Cloud. We will continue to provide updates and once we have an ETA for resolution, we will update accordingly.
- monitoring May 01, 2026, 05:19 PM UTC
The Public Cloud Platform performance is improving, and our Engineering team is continuing to work to further improve performance.
- monitoring May 01, 2026, 06:04 PM UTC
We are continuing to monitor for any further issues.
- monitoring May 01, 2026, 06:05 PM UTC
Performance has returned for Public Cloud. Both the Cloud Platform and Engineering team are monitoring to ensure performance continues.
- resolved May 05, 2026, 02:44 PM UTC
The changes applied over the weekend have remained stable and performance is back to normal.
Minor March 30, 2026 Public Cloud Performance Degradation 7d 8h Public Cloud Environment
Started Mar 30, 2026, 01:00 PM UTC· resolved Apr 06, 2026, 09:09 PM UTC
- investigating Mar 30, 2026, 01:00 PM UTC
We are currently investigating reports of intermittent issues and slow performance within the Appspace platform. Our engineering team is looking into the root cause, and we will provide an update as soon as more information is available.
- monitoring Apr 03, 2026, 06:42 PM UTC
A fix has been implemented and we are monitoring improvements
- monitoring Apr 06, 2026, 09:09 PM UTC
After implementing the fix the Appspace platform is no longer experiencing degraded performance and is fully operational.
- resolved Apr 06, 2026, 09:09 PM UTC
This incident has been resolved.
Major March 10, 2026 Intermittent Login Issues and Degraded Performance on Public Cloud 5h 3m Public Cloud Environment
Started Mar 10, 2026, 01:36 PM UTC· resolved Mar 10, 2026, 06:40 PM UTC
- investigating Mar 10, 2026, 01:36 PM UTC
We are currently investigating reports of intermittent login failures and performance degradation affecting our Public Cloud environments.
- resolved Mar 10, 2026, 06:40 PM UTC
The issue was identified and remediated. The Public Cloud environment is operational.
Notice January 28, 2026 Issues Accessing Preview and Public Cloud Download Packages 3h 7m Public Cloud Environment, Preview Cloud
Started Jan 28, 2026, 10:16 PM UTC· resolved Jan 29, 2026, 01:24 AM UTC
- investigating Jan 28, 2026, 10:16 PM UTC
We are currently investigating an issue where some users may find the Preview and Public Cloud downloads page is not displaying the full list of available download packages.
- resolved Jan 29, 2026, 01:24 AM UTC
This incident has been resolved.
Notice January 6, 2026 Public Cloud Slowness 3d Public Cloud Environment
Started Jan 06, 2026, 04:21 PM UTC· resolved Jan 09, 2026, 05:00 PM UTC
- investigating Jan 06, 2026, 04:21 PM UTC
We are currently investigating reports of degraded performance affecting some public cloud instances. The issue does not impact all environments. Our teams are actively working to assess the scope and restore normal performance as quickly as possible.
- monitoring Jan 06, 2026, 04:48 PM UTC
We have identified the issue and applied temporary remediation steps to restore service. Our engineers are actively working on a permanent solution. We will continue to monitor the situation closely and provide updates on our status page as new information becomes available.
- monitoring Jan 06, 2026, 10:37 PM UTC
We have identified the issue and applied temporary remediation steps to restore service. Our engineers are actively working on a permanent solution. We will continue to monitor the situation closely and provide updates on our status page as new information becomes available.
- monitoring Jan 06, 2026, 10:42 PM UTC
We are continuing to monitor for any further issues.
- resolved Jan 09, 2026, 05:00 PM UTC
This incident has been resolved.
Minor December 15, 2025 Private Cloud Slowness 13h 53m Private Cloud Environments
Started Dec 15, 2025, 04:02 PM UTC· resolved Dec 16, 2025, 05:56 AM UTC
- investigating Dec 15, 2025, 04:02 PM UTC
We are currently investigating reports of degraded performance affecting some private cloud instances. The issue does not impact all environments. Our teams are actively working to assess the scope and restore normal performance as quickly as possible.
- identified Dec 15, 2025, 07:50 PM UTC
We have identified a solution and working on rolling this out to the private cloud customers
- monitoring Dec 15, 2025, 08:28 PM UTC
A fix has been implemented
- resolved Dec 16, 2025, 05:56 AM UTC
This incident has been resolved.
Minor November 25, 2025 Public Cloud Download Page Currently Unavailable 21m Public Cloud Environment
Started Nov 25, 2025, 08:41 PM UTC· resolved Nov 25, 2025, 09:03 PM UTC
- investigating Nov 25, 2025, 08:41 PM UTC
We're currently investigating reports that the Public Cloud Download Page is inaccessible. Users cannot access any app packages when trying to access the page or download resources.
- investigating Nov 25, 2025, 08:42 PM UTC
We are continuing to investigate this issue.
- resolved Nov 25, 2025, 09:03 PM UTC
This underlying issues has been Identified and resolved. App packages can be accessed and downloaded.
Major October 27, 2025 Login Failures and Slow Authentication on Public Cloud 5h 40m Public Cloud Environment
Started Oct 27, 2025, 03:52 PM UTC· resolved Oct 27, 2025, 09:32 PM UTC
- investigating Oct 27, 2025, 03:52 PM UTC
We are currently investigating reports of slow or failed login attempts impacting users on the Public Cloud environment. Affected users may experience delays during authentication or receive timeout errors when attempting to sign in.
- monitoring Oct 27, 2025, 04:18 PM UTC
The issue has been identified and a fix has been applied. We will continue to monitor to ensure platform stability.
- resolved Oct 27, 2025, 09:32 PM UTC
The fix that was applied has resolved the issue.
Minor October 14, 2025 Elevated Latency on Public Cloud 7h 6m Public Cloud Environment
Started Oct 14, 2025, 02:12 PM UTC· resolved Oct 14, 2025, 09:18 PM UTC
- investigating Oct 14, 2025, 02:12 PM UTC
We’re currently investigating reports of increased latency affecting some services hosted on the Public Cloud. Users may experience slower response times or brief delays when accessing certain parts of the platform. Our teams are actively monitoring the issue and working to identify the cause. We’ll provide an update as soon as more information becomes available.
- investigating Oct 14, 2025, 06:29 PM UTC
The issue has been identified and mitigated. We will continue to monitor to ensure platform stability.
- resolved Oct 14, 2025, 09:18 PM UTC
The issue affecting Public Cloud services has been fully resolved. Platform performance has returned to normal and all systems are operating as expected.
Critical October 9, 2025 Public Cloud Service Outage 3h 23m Public Cloud Environment
Started Oct 09, 2025, 09:31 PM UTC· resolved Oct 10, 2025, 12:54 AM UTC
- investigating Oct 09, 2025, 09:31 PM UTC
We are currently investigating an issue impacting the Appspace Public Cloud environment. Users may experience inability to access the platform, load content, or perform publishing actions.
- monitoring Oct 09, 2025, 11:03 PM UTC
We have identified and resolved the issue affecting service. Our team will continue to monitor the environment to ensure the resolution remains stable.
- resolved Oct 10, 2025, 12:54 AM UTC
This incident has been resolved.
Notice September 24, 2025 Public Cloud Outage –
Started Sep 24, 2025, 05:00 PM UTC· resolved Sep 24, 2025, 05:00 PM UTC
- resolved Sep 24, 2025, 05:00 PM UTC
Public cloud is experiencing issues and the team is looking into the issue. This has been resolved and all functions should be handling as normal.
Major September 8, 2025 Preview Cloud Unable to Login 2h 40m Preview Cloud
Started Sep 08, 2025, 02:17 PM UTC· resolved Sep 08, 2025, 04:58 PM UTC
- investigating Sep 08, 2025, 02:17 PM UTC
We are currently investigating errors while logging in to cloud.preview.appspace.com
- monitoring Sep 08, 2025, 04:13 PM UTC
We have implemented a fix and monitoring.
- resolved Sep 08, 2025, 04:58 PM UTC
This incident has been resolved.
Minor September 2, 2025 Public Cloud Slowness 3h 51m Public Cloud Environment
Started Sep 02, 2025, 03:00 PM UTC· resolved Sep 02, 2025, 06:51 PM UTC
- investigating Sep 02, 2025, 03:00 PM UTC
Some customers have experienced some slow logins, we are investigating the issue.
- monitoring Sep 02, 2025, 05:03 PM UTC
We have implemented a fix and things are acting as normal
- resolved Sep 02, 2025, 06:51 PM UTC
This incident has been resolved.
Minor August 28, 2025 Degradation on Device Communication 2h 44m Public Cloud Environment
Started Aug 28, 2025, 03:36 PM UTC· resolved Aug 28, 2025, 06:21 PM UTC
- investigating Aug 28, 2025, 03:36 PM UTC
We are seeing some loss of communication for devices showing loss of connection for public cloud customers. Currently investigating scale of impact and fix.
- identified Aug 28, 2025, 04:32 PM UTC
We have identified the issue and are applying a fix. We will update again once fix has been fully implemented.
- monitoring Aug 28, 2025, 05:02 PM UTC
The fix has been fully implemented and communication to devices has been restored. We will continue to monitor the situation to verify device communication status.
- resolved Aug 28, 2025, 06:21 PM UTC
The fix has continued to hold, the issue is resolved.
Minor August 21, 2025 Degradation on Device Registration Code service 4d 22h Public Cloud Environment
Started Aug 21, 2025, 05:33 PM UTC· resolved Aug 26, 2025, 04:02 PM UTC
- investigating Aug 21, 2025, 05:33 PM UTC
We are currently investigation an issue where codes are sometimes not generating. Investigating and will provide updates when we have them.
- identified Aug 22, 2025, 03:10 PM UTC
We have identified a fix that significantly reduces the impact of the issue. Our development team is currently testing these changes to ensure they do not cause further disruption to the service.
- identified Aug 26, 2025, 04:02 PM UTC
We have implemented a fix and the system has remained stable.
- resolved Aug 26, 2025, 04:02 PM UTC
This incident has been resolved.
Major August 14, 2025 Intermittent Login Issues – Public Cloud 3d 23h Public Cloud Environment
Started Aug 14, 2025, 09:48 PM UTC· resolved Aug 18, 2025, 09:16 PM UTC
- investigating Aug 14, 2025, 09:48 PM UTC
We are currently investigating intermittent login failures affecting some users on all Public Cloud environments. Users may experience occasional errors or delays when attempting to log in. Our engineering team is actively working to identify the root cause and implement a fix. Further updates will be provided as they become available.
- resolved Aug 18, 2025, 09:16 PM UTC
All login functionality has been verified as working as expected, and users should no longer experience errors or delays when accessing Public Cloud environments.
Critical July 28, 2025 Login Failures on Public Cloud 7h 55m Public Cloud Environment
Started Jul 28, 2025, 01:11 PM UTC· resolved Jul 28, 2025, 09:06 PM UTC
- investigating Jul 28, 2025, 01:11 PM UTC
We are aware of an issue that is affecting logging in to all public cloud servers, which may result in slow or failed login attempts. We are currently investigating the cause and will provide updates as they are available.
- monitoring Jul 28, 2025, 04:44 PM UTC
Issue has been identified and a fix has been put in place. We will continue to monitor the issue to ensure performance.
- resolved Jul 28, 2025, 09:06 PM UTC
The fix that was implemented has held and the issue has not resurfaced. All Public Cloud environments are up and fully operational.
Critical July 14, 2025 Channel Updates Not Reflecting 20h 25m Public Cloud Environment
Started Jul 14, 2025, 02:13 PM UTC· resolved Jul 15, 2025, 10:39 AM UTC
- investigating Jul 14, 2025, 02:13 PM UTC
There is a current issue going on with channel updates - current workaround that has been identified is to rename a piece of content in the channel that is not updating. We are still actively investigating the issue and will provide further updates when we have them
- investigating Jul 14, 2025, 08:44 PM UTC
We are still investigating this issue and will keep this status active with updates.
- monitoring Jul 15, 2025, 08:38 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 15, 2025, 10:39 AM UTC
This incident has been resolved.
Notice June 12, 2025 Potential Impact to Appspace Services Due to Google Cloud Outage 17h 47m Private Cloud Environments, Public Cloud Environment, Preview Cloud
Started Jun 12, 2025, 07:05 PM UTC· resolved Jun 13, 2025, 12:52 PM UTC
- investigating Jun 12, 2025, 07:05 PM UTC
We are currently monitoring a service disruption affecting Google Cloud Platform (GCP), which may impact some Appspace services. At this time, certain functionality may experience degraded performance or intermittent availability, depending on the extent of the upstream outage. Our team is actively monitoring the situation and will provide updates as more information becomes available from Google. We appreciate your patience and understanding.
- monitoring Jun 12, 2025, 07:06 PM UTC
Our team is actively monitoring the situation
- monitoring Jun 12, 2025, 08:42 PM UTC
Google has identified the the root cause of the issue and is actively working on remediation. See their status page for more details. https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW
- monitoring Jun 12, 2025, 10:04 PM UTC
Google has confirmed majority of services are fully operational. Impact to Appspace services are minimal if at all. We will continue to monitor performance of Appspace until Google confirms full recovery of all services.
- resolved Jun 13, 2025, 12:52 PM UTC
Google has fully resolved the issue. You can use the following link to view their incident report. https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW
Major June 4, 2025 Public Cloud Degradation 3h 1m Public Cloud Environment
Started Jun 04, 2025, 01:10 PM UTC· resolved Jun 04, 2025, 04:12 PM UTC
- investigating Jun 04, 2025, 01:10 PM UTC
We are currently investigating an issue impacting performance and content delivery on the Public Cloud platform.
- monitoring Jun 04, 2025, 01:37 PM UTC
The issue has been identified and a fix has been implemented. We will continue to monitor platform performance.
- resolved Jun 04, 2025, 04:12 PM UTC
The implemented fix has held, the issue has been resolved.
Major April 29, 2025 Unable to download content from library in Public Cloud 3h 16m Public Cloud Environment
Started Apr 29, 2025, 04:25 PM UTC· resolved Apr 29, 2025, 07:42 PM UTC
- investigating Apr 29, 2025, 04:25 PM UTC
We are experiencing a disruption impacting content downloads from the Library for users in our Public Cloud environment. Our teams are actively working on resolving the issue. Wi
- investigating Apr 29, 2025, 04:26 PM UTC
We are continuing to investigate this issue.
- monitoring Apr 29, 2025, 05:32 PM UTC
A fix has been implemented and we are continuing to monitor.
- resolved Apr 29, 2025, 07:42 PM UTC
The fix implemented is working as intended, this issue is now resolved.