Appspace Outage History

Pingoru has recorded 49 incidents for Appspace: 12 in the last 12 months and 0 in the last 90 days.

49incidents recorded

12last 12 months

0last 90 days

4 daystypical duration

Incidents per month

Share of hours with an open incident, any severity

Pingoru began tracking Appspace in April 2026, so earlier months are not shown. Hover a bar for its value.

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Incidents, newest first

Notice April 9, 2025 Public Cloud Library issue 21h 44m

Started Apr 09, 2025, 09:18 PM UTC· resolved Apr 10, 2025, 07:02 PM UTC

investigating Apr 09, 2025, 09:18 PM UTC

We are aware of some issues affecting our Public Cloud instances and their content libraries. We currently investigating this issues and will apply a fix as soon as possible.
monitoring Apr 09, 2025, 09:42 PM UTC

We have applied a fix and will continue to monitor to ensure our systems remain stable.
resolved Apr 10, 2025, 07:02 PM UTC

This issue has been resolved by the fix implemented.

Minor March 26, 2025 New Device Registrations intermittently failing 19h 30m APP3 Environment, APP12 Environment, APP16 Environment

Started Mar 26, 2025, 10:42 PM UTC· resolved Mar 27, 2025, 06:12 PM UTC

investigating Mar 26, 2025, 10:42 PM UTC

The Cloud Platform team is working with the Engineering team on identifying the root cause for this degradation.
monitoring Mar 27, 2025, 01:40 AM UTC

Both App3 and App16 environments have returned to normal operations. App12 has a workaround in place to improve performance and device registrations are now working properly. Our Cloud Platform and Engineering teams are now working on a permanent resolution to today's earlier performance degradation on App12.
resolved Mar 27, 2025, 06:12 PM UTC

This issue has been resolved and device registration has returned to normal operations.

Minor March 6, 2025 Degraded Performance with Sign-Ups 4d 15h Cloud Authentication

Started Mar 06, 2025, 11:32 PM UTC· resolved Mar 11, 2025, 03:12 PM UTC

investigating Mar 06, 2025, 11:32 PM UTC

We are currently experiencing degraded performance affecting new user sign-ups. Some users may encounter a “This is embarrassing” error when creating a new account. Our team is actively investigating the issue and working on a fix. We appreciate your patience and will provide updates as soon as we have more information.
resolved Mar 11, 2025, 03:12 PM UTC

Our Engineering team has applied a fix, and confirmed that invite sign up is working as intended.

Minor December 27, 2024 Public Cloud Login Failures 3h 4m Cloud Authentication, Public Cloud Environment

Started Dec 27, 2024, 02:55 PM UTC· resolved Dec 27, 2024, 06:00 PM UTC

investigating Dec 27, 2024, 02:55 PM UTC

We are aware of an issue that is affecting some logins into public cloud and we are investigating the issue.
monitoring Dec 27, 2024, 03:42 PM UTC

A fix has been implemented and we are monitoring the results.
monitoring Dec 27, 2024, 03:43 PM UTC

We are continuing to monitor for any further issues.
resolved Dec 27, 2024, 06:00 PM UTC

This incident has been resolved.

Started Dec 19, 2024, 07:52 PM UTC· resolved Dec 19, 2024, 11:11 PM UTC

investigating Dec 19, 2024, 07:52 PM UTC

We are currently investigating this issue.
monitoring Dec 19, 2024, 08:07 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Dec 19, 2024, 11:11 PM UTC

This incident has been resolved.

Notice October 28, 2024 Public Cloud Latency 23m Public Cloud Environment

Started Oct 28, 2024, 02:50 PM UTC· resolved Oct 28, 2024, 03:13 PM UTC

investigating Oct 28, 2024, 02:50 PM UTC

Our monitoring has detected latency on some Public Cloud Instances. The Cloud Platform team is investigating.
resolved Oct 28, 2024, 03:13 PM UTC

The public cloud database services had a temporary increase in traffic which may have caused temporary latency for some users. Traffic patterns have returned to normal and no further issues are occurring.