Appspace incident

Login and Performance Issues Affecting Public Cloud Servers

Major Resolved View vendor source →

Appspace experienced a major incident on July 1, 2026 affecting Public Cloud Environment, lasting 6d 3h. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2026, 01:41 PM UTC
Resolved
Jul 07, 2026, 05:37 PM UTC
Duration
6d 3h
Detected by Pingoru
Jul 01, 2026, 01:41 PM UTC

Affected components

Public Cloud Environment

Update timeline

  1. investigating Jul 01, 2026, 01:41 PM UTC

    We are currently investigating reports of users being unable to log in to public cloud servers, along with reports of slow performance. Some customers may experience authentication failures, timeouts, or degraded response times. We will update once we have identified the issue.

  2. monitoring Jul 01, 2026, 07:48 PM UTC

    A fix has been deployed and we're seeing positive performance improvements.

  3. resolved Jul 07, 2026, 05:37 PM UTC

    This incident has been resolved.