Resolved after 34 minutes, affecting Digital Engagement Services (Search, Feed, and Insights) and AppSmart Office (Advisor Services) and 1 more, on January 28, 2026.
Good news! We can confirm that the PROD outage occurring on our US cluster has now been resolved. Our Marketplaces and services are now operating at their intended state and there are no known issues affecting the performance or end user experience at the moment.
Affected components
Update timeline
- investigating Jan 28, 2026, 10:51 PM UTC
We are currently experiencing an outage that is impacting PROD Marketplaces on our US cluster. Users will be unable to login or access their Marketplace during this time. Our teams are aware of the issue and are in the process of identifying the root cause in order to implement a fix as quickly...
- resolved Jan 28, 2026, 11:25 PM UTC
Good news! We can confirm that the PROD outage occurring on our US cluster has now been resolved. Our Marketplaces and services are now operating at their intended state and there are no known issues affecting the performance or end user experience at the moment.
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