AppDirect Americas Outage History

AppDirect Americas is up right now

AppDirect Americas had 4 outages in the last 2 years totaling 8h 6m of downtime — averaging 0.2 incidents per month.

There were 4 AppDirect Americas outages since November 18, 2025 totaling 8h 6m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://us.status.appdirect.com/posts/dashboard

Major October 13, 2026

Marketplace SMS notifications are Impacted

Detected by Pingoru
Oct 13, 2026, 07:30 AM UTC
Resolved
Oct 13, 2026, 07:45 AM UTC
Duration
15m
Affected: Platform (Status Page) (Platform)
Timeline · 2 updates
  1. investigating Oct 13, 2026, 07:30 AM UTC

    Our Platform is currently experiencing a SMS Outage . During this time, users will be unable to receive the SMS notifications. Our teams are aware of the issue and are in the process of identifying the root cause in order to implement a fix as...

  2. resolved Oct 13, 2026, 07:45 AM UTC

    SMS Notifications Outage issue is resolved now . All SMS notification should work now as expected and Now Platform is stable.

Read the full incident report →

Minor August 14, 2026

AppDirect login is temporarily unavailable

Detected by Pingoru
Aug 14, 2026, 05:42 PM UTC
Resolved
Aug 14, 2026, 07:13 PM UTC
Duration
1h 31m
Affected: Identity and Access Management (Authentication and Accounts)
Timeline · 3 updates
  1. investigating Aug 14, 2026, 05:42 PM UTC

    Appdirect login is temporarily unavailable and users need to clear their browser cache to access the page. We are investigating the issue and a fix will follow shortly but please follow the workaround in the meantime. 1. Visit browser settings. 2. Clear cache for the last...

  2. resolved Aug 14, 2026, 07:13 PM UTC

    Identified and remediated a caching issue that caused the AppDirect login page to render blank for some users. A workaround is in place so the page loads correctly. A permanent fix is in progress. Please refresh the login page if you still see a blank screen.

  3. investigating Aug 14, 2026, 07:53 PM UTC

    Identified and remediated a caching issue that caused the AppDirect login page to render blank for some users. A workaround is in place so the page loads correctly. A permanent fix is in progress. Please refresh the login page if you still see a blank screen.

Read the full incident report →

Major June 16, 2026

AppDirect is temporarily unavailable

Detected by Pingoru
Jun 16, 2026, 02:16 PM UTC
Resolved
Jun 16, 2026, 03:41 PM UTC
Duration
1h 25m
Affected: Digital Engagement Services (Search, Feed, and Insights)AppSmart Office (Advisor Services)Identity and Access Management (Authentication and Accounts)Reseller Experience (Reseller & Advisor Experience)Microsoft (Microsoft)IAAS (Infrastructure as a Service)Google (Google)AppConnectors (Other Vendors)Storefront Builder (Storefront)Product & Fulfillment Management (Product Management)Checkout (Checkout)Billing (Billing)Platform (Status Page) (Platform)Builtfirst (Builtfirst)Devs.ai (Devs.ai)
Timeline · 2 updates
  1. investigating Jun 16, 2026, 02:16 PM UTC

    We are currently experiencing an outage that is impacting PROD Marketplaces on our US cluster. Users will be unable to login or access their Marketplace during this time. Our teams are aware of the issue and are in the process of identifying the root cause in order to implement a fix as quickly...

  2. resolved Jun 16, 2026, 03:41 PM UTC

    Good news! We can confirm that the PROD outage occurring on our US cluster has now been resolved. Our Marketplaces and services are now operating at their intended state and there are no known issues affecting the performance or end user experience at the moment.

Read the full incident report →

Major November 18, 2025

Impacted Marketplaces and Services because of Cloudflare

Detected by Pingoru
Nov 18, 2025, 12:10 PM UTC
Resolved
Nov 18, 2025, 05:05 PM UTC
Duration
4h 55m
Affected: Platform (Status Page) (Platform)
Timeline · 2 updates
  1. investigating Nov 18, 2025, 12:10 PM UTC

    Our Marketplaces and Platform services are currently experiencing a major degradation or outage because of Cloudflare Global Network Outage https://www.cloudflarestatus.com/ . During this time, users will be unable to access Marketplace. Our teams...

  2. resolved Nov 18, 2025, 05:05 PM UTC

    Good news! We can confirm that the Cloudflare outage occurring on our US cluster has now been resolved. Our Marketplaces and services are now operating at their intended state and there are no known issues affecting the performance or end user experience at the moment.

Read the full incident report →