AppDirect Americas Outage History
AppDirect Americas is up right nowPingoru has recorded 6 incidents for AppDirect Americas: 6 in the last 12 months and 2 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 1 | 1 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 1 | 2 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 1 | 0 of 508 (0%) |
Incidents, newest first
Major October 13, 2026 Marketplace SMS notifications are Impacted 15m Platform (Status Page) (Platform)
Started Oct 13, 2026, 07:30 AM UTC· resolved Oct 13, 2026, 07:45 AM UTC
- investigating Oct 13, 2026, 07:30 AM UTC
Our Platform is currently experiencing a SMS Outage. During this time, users will be unable to receive the SMS notifications. Our teams are aware of the issue and are in the process of identifying the root cause in order to implement a fix as...
- resolved Oct 13, 2026, 07:45 AM UTC
SMS Notifications Outage issue is resolved now. All SMS notification should work now as expected and Now Platform is stable.
Minor August 14, 2026 AppDirect login is temporarily unavailable 1h 31m Identity and Access Management (Authentication and Accounts)
Started Aug 14, 2026, 05:42 PM UTC· resolved Aug 14, 2026, 07:13 PM UTC
- investigating Aug 14, 2026, 05:42 PM UTC
Appdirect login is temporarily unavailable and users need to clear their browser cache to access the page. We are investigating the issue and a fix will follow shortly but please follow the workaround in the meantime. 1. Visit browser settings. 2. Clear cache for the last...
- resolved Aug 14, 2026, 07:13 PM UTC
Identified and remediated a caching issue that caused the AppDirect login page to render blank for some users. A workaround is in place so the page loads correctly. A permanent fix is in progress. Please refresh the login page if you still see a blank screen.
- investigating Aug 14, 2026, 07:53 PM UTC
Identified and remediated a caching issue that caused the AppDirect login page to render blank for some users. A workaround is in place so the page loads correctly. A permanent fix is in progress. Please refresh the login page if you still see a blank screen.
Major June 16, 2026 AppDirect is temporarily unavailable 1h 25m Digital Engagement Services (Search, Feed, and Insights), AppSmart Office (Advisor Services), Identity and Access Management (Authentication and Accounts), Reseller Experience (Reseller & Advisor Experience) and 11 more
Started Jun 16, 2026, 02:16 PM UTC· resolved Jun 16, 2026, 03:41 PM UTC
- investigating Jun 16, 2026, 02:16 PM UTC
We are currently experiencing an outage that is impacting PROD Marketplaces on our US cluster. Users will be unable to login or access their Marketplace during this time. Our teams are aware of the issue and are in the process of identifying the root cause in order to implement a fix as quickly...
- resolved Jun 16, 2026, 03:41 PM UTC
Good news! We can confirm that the PROD outage occurring on our US cluster has now been resolved. Our Marketplaces and services are now operating at their intended state and there are no known issues affecting the performance or end user experience at the moment.
Major November 18, 2025 Impacted Marketplaces and Services because of Cloudflare 4h 55m Platform (Status Page) (Platform)
Started Nov 18, 2025, 12:10 PM UTC· resolved Nov 18, 2025, 05:05 PM UTC
- investigating Nov 18, 2025, 12:10 PM UTC
Our Marketplaces and Platform services are currently experiencing a major degradation or outage because of Cloudflare Global Network Outage https://www.cloudflarestatus.com/. During this time, users will be unable to access Marketplace. Our teams...
- resolved Nov 18, 2025, 05:05 PM UTC
Good news! We can confirm that the Cloudflare outage occurring on our US cluster has now been resolved. Our Marketplaces and services are now operating at their intended state and there are no known issues affecting the performance or end user experience at the moment.