Resolved after 1 hour 31 minutes, affecting Identity and Access Management (Authentication and Accounts), on August 14, 2026.
Identified and remediated a caching issue that caused the AppDirect login page to render blank for some users. A workaround is in place so the page loads correctly. A permanent fix is in progress. Please refresh the login page if you still see a blank screen.
Affected components
Update timeline
- investigating Aug 14, 2026, 05:42 PM UTC
Appdirect login is temporarily unavailable and users need to clear their browser cache to access the page. We are investigating the issue and a fix will follow shortly but please follow the workaround in the meantime. 1. Visit browser settings. 2. Clear cache for the last...
- resolved Aug 14, 2026, 07:13 PM UTC
Identified and remediated a caching issue that caused the AppDirect login page to render blank for some users. A workaround is in place so the page loads correctly. A permanent fix is in progress. Please refresh the login page if you still see a blank screen.
- investigating Aug 14, 2026, 07:53 PM UTC
Identified and remediated a caching issue that caused the AppDirect login page to render blank for some users. A workaround is in place so the page loads correctly. A permanent fix is in progress. Please refresh the login page if you still see a blank screen.
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