AppDirect Americas incident

Marketplace SMS notifications are Impacted

Resolved after 15 minutes, affecting Platform (Status Page) (Platform), on October 13, 2026.

resolved Oct 13, 2026, 07:45 AM UTC

SMS Notifications Outage issue is resolved now. All SMS notification should work now as expected and Now Platform is stable.

Started
Oct 13, 2026, 07:30 AM UTC
Resolved
Oct 13, 2026, 07:45 AM UTC
Duration
15m
Detected by Pingoru
Oct 13, 2026, 07:30 AM UTC

Affected components

Platform (Status Page) (Platform)

Update timeline

  1. investigating Oct 13, 2026, 07:30 AM UTC

    Our Platform is currently experiencing a SMS Outage. During this time, users will be unable to receive the SMS notifications. Our teams are aware of the issue and are in the process of identifying the root cause in order to implement a fix as...

  2. resolved Oct 13, 2026, 07:45 AM UTC

    SMS Notifications Outage issue is resolved now. All SMS notification should work now as expected and Now Platform is stable.

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