Apaleo Outage History

There were 6 Apaleo outages since February 11, 2026 totaling 9h 29m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.apaleo.com

Minor March 10, 2026

Night Audit Processing Delays for Some Accounts

Detected by Pingoru: Mar 10, 2026, 08:27 AM UTC
Resolved: Mar 10, 2026, 03:38 PM UTC
Duration: 7h 10m

Timeline · 5 updates

investigating Mar 10, 2026, 08:27 AM UTC

We are currently investigating an issue where the scheduled night audit process did not run for a subset of accounts. Our team is working to identify the root cause and trigger the missing audits where necessary. We will provide an update once more information is available and confirm when processing has been completed.
identified Mar 10, 2026, 10:17 AM UTC

The issue has been identified and a fix is being implemented.
identified Mar 10, 2026, 10:21 AM UTC

The issue has been identified and a fix is being implemented.
monitoring Mar 10, 2026, 03:34 PM UTC

A fix was implemented, all affected night audits have been executed successfully. Monitoring
resolved Mar 10, 2026, 03:38 PM UTC

This incident has been resolved.

Read the full incident report →

Minor March 9, 2026

Invoice Creation Issues

Detected by Pingoru: Mar 09, 2026, 04:26 PM UTC
Resolved: Mar 09, 2026, 04:52 PM UTC
Duration: 26m

Timeline · 4 updates

investigating Mar 09, 2026, 04:26 PM UTC

We are currently investigating an incident affecting invoice creation. At the moment, it appears that customers in Germany and the Netherlands are impacted. Our team is actively working on identifying the root cause and resolving the issue. We will provide further updates as soon as more information becomes available.
identified Mar 09, 2026, 04:39 PM UTC

The issue has been identified and a fix is being implemented.
monitoring Mar 09, 2026, 04:39 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Mar 09, 2026, 04:52 PM UTC

This incident has been resolved.

Read the full incident report →

Critical February 21, 2026

Certificate Renewal

Detected by Pingoru: Feb 21, 2026, 12:36 AM UTC
Resolved: Feb 21, 2026, 12:53 AM UTC
Duration: 17m

Affected: APIWebhooksPaymentAppsFiscalizationIdentityUI

Timeline · 2 updates

investigating Feb 21, 2026, 12:36 AM UTC

An SSL certificate has expired, we are working on renewing the certificate.
resolved Feb 21, 2026, 12:53 AM UTC

This incident has been resolved.

Read the full incident report →

Notice February 20, 2026

Webhooks and Payments delayed

Detected by Pingoru: Feb 20, 2026, 07:17 PM UTC
Resolved: Feb 20, 2026, 07:00 PM UTC
Duration: —

Timeline · 1 update

resolved Feb 20, 2026, 07:17 PM UTC

We experienced an infrastructure failover on a backend system, the issue has been resolved and delayed processing has been caught up.

Read the full incident report →

Major February 17, 2026

Webhooks and Payments are experiencing delays

Detected by Pingoru: Feb 17, 2026, 09:39 PM UTC
Resolved: Feb 17, 2026, 10:14 PM UTC
Duration: 35m

Affected: WebhooksPayment

Timeline · 5 updates

investigating Feb 17, 2026, 09:39 PM UTC

We are currently investigating this issue.
investigating Feb 17, 2026, 09:49 PM UTC

We are continuing to investigate this issue.
identified Feb 17, 2026, 09:49 PM UTC

The issue has been identified and a fix is being implemented.
monitoring Feb 17, 2026, 09:51 PM UTC

Our messaging infrastructure has resumed normal processing, and is expected to catch up soon. Payments are working although could experience some slowness during the recovery. We continue to monitor.
resolved Feb 17, 2026, 10:14 PM UTC

All systems are working nominally, any webhook delays cleared.

Read the full incident report →

Minor February 11, 2026

Transient authorization issues

Detected by Pingoru: Feb 11, 2026, 02:50 PM UTC
Resolved: Feb 11, 2026, 03:50 PM UTC
Duration: 1h

Timeline · 1 update

resolved Feb 11, 2026, 03:14 PM UTC

A transient issue affecting both the UI and API layers resulted in incorrect permission-related messages being returned. The issue was resolved.

Read the full incident report →

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