Apaleo experienced a major incident on February 17, 2026 affecting Webhooks and Payment, lasting 35m. The incident has been resolved; the full update timeline is below.
Affected components
WebhooksPayment
Update timeline
- investigating Feb 17, 2026, 09:39 PM UTC
We are currently investigating this issue.
- investigating Feb 17, 2026, 09:49 PM UTC
We are continuing to investigate this issue.
- identified Feb 17, 2026, 09:49 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 17, 2026, 09:51 PM UTC
Our messaging infrastructure has resumed normal processing, and is expected to catch up soon. Payments are working although could experience some slowness during the recovery. We continue to monitor.
- resolved Feb 17, 2026, 10:14 PM UTC
All systems are working nominally, any webhook delays cleared.