Apaleo incident

Investigating performance issue on rate plan pricing

Notice Resolved View vendor source →

Apaleo experienced a notice incident on July 20, 2026 affecting UI, lasting 1h 48m. The incident has been resolved; the full update timeline is below.

Started
Jul 20, 2026, 11:21 AM UTC
Resolved
Jul 20, 2026, 01:09 PM UTC
Duration
1h 48m
Detected by Pingoru
Jul 20, 2026, 11:21 AM UTC

Affected components

UI

Update timeline

  1. investigating Jul 20, 2026, 11:21 AM UTC

    We are currently investigating a performance issue that may cause the rate plan pricing screen to become slow or unresponsive for some properties. We will share an update as soon as we know more.

  2. investigating Jul 20, 2026, 01:05 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jul 20, 2026, 01:09 PM UTC

    An update was deployed that has improved the performance.