Apaleo incident

Login and payment availability issue

Major Resolved View vendor source →

Apaleo experienced a major incident on November 18, 2025 affecting Payment and UI, lasting 4h 29m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 01:23 PM UTC
Resolved
Nov 18, 2025, 05:53 PM UTC
Duration
4h 29m
Detected by Pingoru
Nov 18, 2025, 01:23 PM UTC

Affected components

PaymentUI

Update timeline

  1. identified Nov 18, 2025, 01:23 PM UTC

    There is currently an issue with Cloudflare Turnstile which might prevent some users to login or to submit payments. We are currently implementing a fix.

  2. monitoring Nov 18, 2025, 03:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 18, 2025, 05:53 PM UTC

    This incident has been resolved.