Apaleo incident

Apaleo experiencing performance degradation

Major Resolved View vendor source →

Apaleo experienced a major incident on September 29, 2026 affecting API and Webhooks and 1 more component, lasting 1h 35m. The incident has been resolved; the full update timeline is below.

Started
Sep 29, 2026, 01:55 PM UTC
Resolved
Sep 29, 2026, 03:31 PM UTC
Duration
1h 35m
Detected by Pingoru
Sep 29, 2026, 01:55 PM UTC

Affected components

APIWebhooksPaymentAppsFiscalizationIdentityUI

Update timeline

  1. investigating Sep 29, 2026, 01:55 PM UTC

    We are currently investigating an issue affecting our platform.

  2. identified Sep 29, 2026, 02:19 PM UTC

    Issue has been identified, solution is being rolled out. We will monitor the recovery.

  3. monitoring Sep 29, 2026, 02:28 PM UTC

    System appears to operate normally again, we are monitoring

  4. resolved Sep 29, 2026, 03:31 PM UTC

    All systems are stable