Apaleo experienced a minor incident on August 20, 2025 affecting Webhooks, lasting 1d 23h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 20, 2025, 09:12 AM UTC
We are currently investigating an issue causing intermittent delays in webhook delivery. Some customers may experience slower-than-normal processing times or degraded performance when receiving webhook events.
- monitoring Aug 21, 2025, 09:55 AM UTC
Our team has implemented mitigations and webhook delivery latency has decreased significantly. Most events are now processing close to normal speed, though we are continuing to monitor performance closely to ensure full stability
- resolved Aug 22, 2025, 08:51 AM UTC
Webhook delivery performance has returned to normal, and the vast majority of events are now processing on time. We consider this incident resolved, but our team will continue to monitor the system to ensure sustained stability.