ANZ Australia incident

ANZ Incident Notification - Balance & Transaction Reporting Delays - Australian AUD Accounts

Resolved after 8 hours 29 minutes, affecting Accounts Balance & Transactions - Statements and Balance & Transaction Reporting (BTR) - End of Day, on October 16, 2026.

investigating Oct 16, 2026, 10:34 PM UTC

The ANZ Transactive - Global Account Balance and Transaction Reporting issue has been resolved. We are working on processing of the delayed ANZ Fileactive End of Day Balance and Transaction Reporting files and will provide an update once this has been completed. Please be advised this is impacting some customers only.

Started
Oct 16, 2026, 08:51 PM UTC
Resolved
Oct 17, 2026, 05:21 AM UTC
Duration
8h 29m
Detected by Pingoru
Oct 16, 2026, 08:51 PM UTC

Affected components

Accounts Balance & Transactions - StatementsBalance & Transaction Reporting (BTR) - End of Day

Update timeline

  1. investigating Oct 16, 2026, 08:51 PM UTC

    ANZ Fileactive & ANZ Transactive - Global Start Time: 17/10/2026 07:45 AEDT Resolution Time: TBD Incident Details Due to an issue in processing the Australian AUD End of Day Balance and Transaction reporting, some customers may experience delays in receiving the Balance and Transaction Reporting in ANZ Digital Services, including ANZ Transactive - Global and ANZ Fileactive. Technology teams are monitoring the progress and we will update you with expected delivery times. We apologise for the inconvenience. Please refer back to Status Page for further updates. Impacted Geographies: Australia (Australian domiciled AUD accounts)

  2. investigating Oct 16, 2026, 10:34 PM UTC

    The ANZ Transactive - Global Account Balance and Transaction Reporting issue has been resolved. We are working on processing of the delayed ANZ Fileactive End of Day Balance and Transaction Reporting files and will provide an update once this has been completed. Please be advised this is impacting some customers only.

  3. resolved Oct 17, 2026, 05:21 AM UTC

    This incident has been resolved.

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