ANZ Australia incident
ANZ Incident Notification - Balance & Transaction Reporting Delays - Australian AUD Accounts
Resolved after 8 hours 29 minutes, affecting Accounts Balance & Transactions - Statements and Balance & Transaction Reporting (BTR) - End of Day, on October 16, 2026.
The ANZ Transactive - Global Account Balance and Transaction Reporting issue has been resolved. We are working on processing of the delayed ANZ Fileactive End of Day Balance and Transaction Reporting files and will provide an update once this has been completed. Please be advised this is impacting some customers only.
Affected components
Update timeline
- investigating Oct 16, 2026, 08:51 PM UTC
ANZ Fileactive & ANZ Transactive - Global Start Time: 17/10/2026 07:45 AEDT Resolution Time: TBD Incident Details Due to an issue in processing the Australian AUD End of Day Balance and Transaction reporting, some customers may experience delays in receiving the Balance and Transaction Reporting in ANZ Digital Services, including ANZ Transactive - Global and ANZ Fileactive. Technology teams are monitoring the progress and we will update you with expected delivery times. We apologise for the inconvenience. Please refer back to Status Page for further updates. Impacted Geographies: Australia (Australian domiciled AUD accounts)
- investigating Oct 16, 2026, 10:34 PM UTC
The ANZ Transactive - Global Account Balance and Transaction Reporting issue has been resolved. We are working on processing of the delayed ANZ Fileactive End of Day Balance and Transaction Reporting files and will provide an update once this has been completed. Please be advised this is impacting some customers only.
- resolved Oct 17, 2026, 05:21 AM UTC
This incident has been resolved.
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