ANZ Australia incident

ANZ Incident Notification - Payments Processing Delays

Resolved after 1 hour 32 minutes, affecting Payments - Managed File Transfer (MFT) and Payments - API and 1 more, on September 30, 2026.

resolved Sep 30, 2026, 10:07 PM UTC

Resolution Time:07:45 AEST The service has been restored. A small number of Osko payments were returned during the outage to the service and customers are advised to resend impacted payments. If you require assistance, please contact the Customer Service Centre or your ANZ contact. We apologise for the inconvenience caused by this incident.

Started
Sep 30, 2026, 08:34 PM UTC
Resolved
Sep 30, 2026, 10:07 PM UTC
Duration
1h 32m
Detected by Pingoru
Sep 30, 2026, 08:34 PM UTC

Affected components

Payments - Managed File Transfer (MFT)Payments - APIPayments

Update timeline

  1. investigating Sep 30, 2026, 08:34 PM UTC

    ANZ Fileactive and ANZ Transactive Global Start Time: 01/10/2026 06:30 AEDT Resolution Time: TBA Incident Details Please be advised we are currently investigating an issue impacting the processing of OSKO Payments in ANZ Transactive - Global and ANZ Fileactive. Our technology teams are assessing the issue, and we will provide an update as soon as possible. We apologise for the inconvenience. Please refer back to Status Page for further updates. Impacted Geographies: Global

  2. resolved Sep 30, 2026, 10:07 PM UTC

    Resolution Time:07:45 AEST The service has been restored. A small number of Osko payments were returned during the outage to the service and customers are advised to resend impacted payments. If you require assistance, please contact the Customer Service Centre or your ANZ contact. We apologise for the inconvenience caused by this incident.

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