ANZ Australia incident

ANZ Incident Notification - Fileactive Connectivity

Resolved after 24 minutes, affecting Balance & Transaction Reporting (BTR) - Intraday and Payments - Managed File Transfer (MFT) and 1 more, on November 3, 2025.

resolved Nov 03, 2025, 10:50 PM UTC

Service has been restored and we are performing a review of impacted files for remediation.

Started
Nov 03, 2025, 10:26 PM UTC
Resolved
Nov 03, 2025, 10:50 PM UTC
Duration
24m
Detected by Pingoru
Nov 03, 2025, 10:26 PM UTC

Affected components

Balance & Transaction Reporting (BTR) - IntradayPayments - Managed File Transfer (MFT)Reply/Acknowledgement Files

Update timeline

  1. investigating Nov 03, 2025, 10:26 PM UTC

    Fileactive Connectivity Start Time: 04/11/2025 09:15 AEDT Resolution Time: 04/11/2025 09:30 AEDT Incident Details We are currently investigating an issue impacting ANZ Fileactive. Some Straight-through-processing (STP) users are experiencing intermittent connectivity issues and are unable to process payments and/or receive reply files and transaction reports. We apologise for the inconvenience. Please refer back to Status Page for further updates. Impacted Geographies: Global

  2. resolved Nov 03, 2025, 10:50 PM UTC

    Service has been restored and we are performing a review of impacted files for remediation.

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