ANZ Australia incident

ANZ Incident Notification - ANZ Fileactive Balance & Transaction Reporting Delays

Resolved after 6 hours 1 minute, affecting Balance & Transaction Reporting (BTR) - End of Day, on January 27, 2026.

investigating Jan 27, 2026, 09:19 PM UTC

We are continuing to investigate this issue.

Started
Jan 27, 2026, 07:11 PM UTC
Resolved
Jan 28, 2026, 01:12 AM UTC
Duration
6h 1m
Detected by Pingoru
Jan 27, 2026, 07:11 PM UTC

Affected components

Balance & Transaction Reporting (BTR) - End of Day

Update timeline

  1. investigating Jan 27, 2026, 07:11 PM UTC

    ANZ Fileactive Start Time: 28/01/2026 05:50 AEST Resolution Time: 28/01/2026 11:50 AEST Incident Details Due to an issue in processing the End of Day Balance and Transaction reporting, some customers may experience delays in receiving the Balance and Transaction Reporting in ANZ Fileactive for Australian domiciled AUD accounts. Technology teams are monitoring the progress and we will update you with expected delivery times. We apologise for the inconvenience. Please refer back to Status Page for further updates. Impacted Geographies: Australia

  2. investigating Jan 27, 2026, 09:19 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jan 28, 2026, 01:12 AM UTC

    This incident has been resolved.

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