ANZ Australia incident

ANZ Incident Notification - Fileactive - File processing delays.

Resolved after 42 minutes, affecting Payments - Managed File Transfer (MFT), on February 18, 2026.

investigating Feb 18, 2026, 06:59 AM UTC

ANZ Fileactive Start Time: 18/02/2026 17:00 AEDT Resolution Time: TBA Incident Details We are currently experiencing delays in the processing of some files via the ANZ Fileactive service. This is resulting in processing delays of payments and reply files. Technology teams are currently working to resolve the issue and manage the backlog of files. We apologise for the inconvenience. Please refer back to Status Page for further updates. Impacted Geographies: Australia & New Zealand

Started
Feb 18, 2026, 06:59 AM UTC
Resolved
Feb 18, 2026, 07:42 AM UTC
Duration
42m
Detected by Pingoru
Feb 18, 2026, 06:59 AM UTC

Affected components

Payments - Managed File Transfer (MFT)

Update timeline

  1. investigating Feb 18, 2026, 06:59 AM UTC

    ANZ Fileactive Start Time: 18/02/2026 17:00 AEDT Resolution Time: TBA Incident Details We are currently experiencing delays in the processing of some files via the ANZ Fileactive service. This is resulting in processing delays of payments and reply files. Technology teams are currently working to resolve the issue and manage the backlog of files. We apologise for the inconvenience. Please refer back to Status Page for further updates. Impacted Geographies: Australia & New Zealand

  2. resolved Feb 18, 2026, 07:42 AM UTC

    This incident has been resolved.

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