ANZ Incident Notification - Liquidity Management Sweeps Hong Kong

Update timeline

1. investigating Apr 01, 2026, 10:56 PM UTC

   ANZ Liquidity Management Start Time: 02/04/2026 04:00 AEDT Resolution Time: TBA Incident Details Due to an processing issue overnight, which has resulted in a failure to process the Liqudity Management Sweeps for Hong Kong. Customer may observe incorrect balances in some accounts as a result of the issue Technology teams are currently assessing the incident and operations teams have been engaged to assist with remedation activites. We will provide further updates as soon as they become available. We apologise for the inconvenience. Please refer back to Status Page for further updates. Impacted Geographies: Hong Kong (Sweeps)

2. investigating Apr 02, 2026, 01:40 AM UTC

   Please be advised the impacted end of day sweeps have been reviewed by technology teams and a small number of failed transactions will be processed to correct the positions as at 1 April 2026. The processing will be completed before the end of day today (2 April 2026). Once this processing is complete, we will provide a status update. We apologise for the inconvenience. Impacted Geographies: Hong Kong (Sweeps)

3. resolved Apr 02, 2026, 04:19 AM UTC

   ANZ Liquidity Management Start Time: 02/04/2026 04:00 AEDT Resolution Time: 02/04/2026 15:15 AEDT Please be advised the outstanding Sweep transactions have now been processed and no further actions required.