ANZ Australia incident
ANZ Incident Notification - Transactive - Global - Foreign Exchange (FX) Rates
Resolved after 4 hours 45 minutes, affecting Foreign Exchange, on June 8, 2026.
This incident has now been resolved, with payments flowing successfully and users can now use the 'Get Rate' function within ANZ Transactive - Global
Affected components
Update timeline
- investigating Jun 08, 2026, 02:22 AM UTC
ANZ Transactive - Global (FX Rates) Start Time: 08/06/2026 10:18 AEST Resolution Time: TBA Incident Details We are currently investigating an incident impacting ANZ Transactive - Global. Users in Australia and New Zealand are intermittently unable to obtain FX Rates for cross currency payments initiated within ANZ Transactive - Global when using the 'Get Rate' function We apologise for the inconvenience. Please refer back to Status Page for further updates. Impacted Geographies: Australia and New Zealand
- investigating Jun 08, 2026, 02:59 AM UTC
We are continuing to investigate the issue. Users impacted are advised to use the Transactive Global Mobile app, which is currently enabling the "get rate" function for transaction processing.
- investigating Jun 08, 2026, 03:38 AM UTC
Please be advised the issue is also impacting payments from other countries, including Singapore and Hong Kong.
- resolved Jun 08, 2026, 07:08 AM UTC
This incident has now been resolved, with payments flowing successfully and users can now use the 'Get Rate' function within ANZ Transactive - Global
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