ANZ Australia incident
ANZ Incident Notification - Fileactive Connectivity
Resolved after 1 hour 26 minutes, affecting Balance & Transaction Reporting (BTR) - Intraday and Payments - Managed File Transfer (MFT) and 1 more, on July 20, 2026.
Fileactive Connectivity Start Time: 20/07/2026 11:45 AEST Resolution Time: 20/07/2026 14:30 AEST Incident Details We are currently investigating an issue impacting ANZ Fileactive. Some Straight-through-processing (STP) users are experiencing intermittent connectivity issues and are unable to process payments and/or receive reply files and transaction reports. As the issue is intermittent users experiencing connection error are advised to retry the connection. ANZ will provide updates on restoration status as soon as practical. We apologise for the inconvenience. Impacted Geographies: Global
Affected components
Update timeline
- investigating Jul 20, 2026, 03:20 AM UTC
Fileactive Connectivity Start Time: 20/07/2026 11:45 AEST Resolution Time: 20/07/2026 14:30 AEST Incident Details We are currently investigating an issue impacting ANZ Fileactive. Some Straight-through-processing (STP) users are experiencing intermittent connectivity issues and are unable to process payments and/or receive reply files and transaction reports. As the issue is intermittent users experiencing connection error are advised to retry the connection. ANZ will provide updates on restoration status as soon as practical. We apologise for the inconvenience. Impacted Geographies: Global
- resolved Jul 20, 2026, 04:47 AM UTC
Resolution Time: 20/07/2026 14:30 AEST
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